Sujata believes in the independent and transparent way of doing business. Sujata know that to succeed, you need people products and a service you can count on. Sujata ensures that your business’s backbone IT infrastructure services run 24x7 round the year.
Sujata have built a solid reputation with our high quality service. To ensure that this quality will continue, Sujata back its services with modern equipment, the finest materials, rigid quality control, and of course, highly dedicated engineers.
Lifecycle Management (LCM) is a multi-year service agreement based on users' site strategy that Sujata provides system support for client’s hardware and software until they are upgraded. It is flexible enough to adapt to users' schedule of automation/modernization and is ideal for long-term automation planning (>=3 yrs).
Sujata uses advance technology to automate and to keep track of the IT asset so that customer can avoid relying on spreadsheets, to track hardware and software asset is time-consuming and prone to errors. Immediately finding assets that need replacing is intimated by Sujata’s team. Every month or quarter, Sujata reports on asset details and keep records of assets up to date that are regularly added or moved.
Sujata helps clients to remain under compliance and always see that there is a cost reduction in maintenance and advance technologies are used for the business. Sujata tries to maintain assets well so that life of the IT equipment is long. IT asset management (ITAM) is the set of business practices that join financial, contractual and inventory functions to support life cycle management and strategic decision making for the IT environment. Assets include all elements of software and hardware that are found in the business environment.
Reducing the unpredictability & risk by funding migrations and upgrades over multiple years, predicting support costs for spare parts and upgrade kits and financing options that spread costs and keep cash flow predictable and positive.
Sujata has won numerous certifications and appreciation letters from vendors for internal training programs for the engineers. Support Center is active whenever on-site engineer needs help to resolve any issues at customer location. Support Center also arranges a substitute engineers in case engineer who are managing the assets are on leave. Sujata’s ITIL certified engineers help clients get maximum value out of the services contracts.
Sujata has been a channel partner to multiple software and hardware vendors for 20+ years now and has in-depth software licensing knowledge and commercial advice Track record and established client references. Sujata’s deep technology skills make positive cost impact and the ability to ensure that engagement is positive. Sujata will take on clients’ financial liability for managing the assets. Sujata’s trust and financial independence from other vendors is excellent so the recommendations will always be transparent and will be in the favor of clients.
With the new cloud based services and software licensing, organisations need to ensure that they modify existing ITAM processes and policies to fit in around the cloud. Sujata’s services include responsibility for managing cloud subscriptions and cloud based install-base. The cloud is a new element and challenge when it comes to software license management and software asset management, so organisations processes and policies need to be updated to reflect that. This will help ensure that organisations are still getting the most out of their cloud based software assets and services.
Sujata’s Services provide a single vision that ensures your network is ready to rapidly respond to changing business needs across multiple devices, applications and locations. Sujata helps you achieve a simplified, agile, cost-effective and security-rich networking infrastructure that can support innovation and deliver business value. 24x7x365 support option and easy-hardware-replacement option, Sujata helps customer achieve 100% uptime.